Last updated: 18.03.20261. OverviewThis Privacy Policy explains how we process personal data when you use:
our website
our newsletter
links to our AI-based chatbot
StayTrue is a teen coaching chatbot (14+) designed for reflection and personal development, not therapy or medical support.2. Important Note on Chatbot UsageThe StayTrue chatbot is provided via the ChatGPT platform (OpenAI).
This means:
Conversations take place on external infrastructure
We do not store or control chatbot conversations
Data processing is governed by OpenAI’s Privacy Policy
When you use the chatbot, you are interacting with a service provided by a third party.3. Data We CollectWe only collect data in the following contexts:3.1 Website UsageIP address (anonymized where possible)
browser/device information
pages visited3.2 Newsletteremail address
optional name4. Purpose of ProcessingWe process data to:
operate and improve the website
provide access to the chatbot
send newsletters (with consent)
understand usage behavior5. Legal Basis (GDPR)Consent (Art. 6(1)(a)) → newsletter
Legitimate interest (Art. 6(1)(f)) → website functionality & analytics6. TeensStayTrue is intended for users aged 14 and older.
We do not knowingly collect personal data from children under 13.
For chatbot interactions:
users interact directly with the ChatGPT platform
their data is handled according to OpenAI’s policies7. Third-Party ServicesWe use:
ChatGPT (OpenAI) → chatbot functionality
Email marketing tools
Hosting providers
These providers may process data outside the EU.8. Data RetentionNewsletter data → until unsubscribe
Website logs → limited retention
We do not store chatbot conversations.9. Your RightsYou have the right to:
access your data
request deletion
withdraw consent
lodge a complaint10. CookiesWe may use cookies for:
functionality
analytics
You can manage cookies in your browser.11. SecurityWe use standard security measures such as:
HTTPS encryption
limited data access12. Contactmatterius GmbH
Werinherstr. 3
81541 München
Germany
www.matterius.com
[email protected]